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Deviation Check (continued)

Variables may include the buildup of residual or loose testing
material, micro polish of the material surface, micro levels of
condensation or brief introduction of other external mate-
rial(s) that served to lubricate or interfere with direct surfa-
ce contact of the two test materials. Should this occur, it is
acceptable to discard the single random high read as part of
your test data.

Factory Recalibration - Exchange Program

In the unlikely event that your James Machine requires
recalibration, please contact Michelman to arrange for the re-
turn of your equipment. Addtional maintenance and shipping
fees may apply.

HCPA Test Material Resources

To replace the board cover, and/or other acceptable sub-
strates as well as machined aluminum plate,
testing charts and replacement shoe leather material, please
go to the Household & Consumer Products
Association (HCPA) at www.thehcpa.org.